Privacy Policy – ShiLai™Sourcing
Effective Date: May 23, 2018
Mitora™ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect personal data when you visit our website or communicate with us as a business customer, distributor, or sourcing professional.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect both personal and business-related information, including:
a. Information You Voluntarily Provide
- Full name
- Email address
- Company name
- Business phone number
- Country and job role
- Product inquiry details or quote requests
b. Information Collected Automatically
- IP address and browser data
- Device type and operating system
- Referral source and user behavior (via cookies and analytics)
2. Use of Information
We use your information to:
- Respond to inquiries and RFQs regarding Urolithin A and related ingredients
- Fulfill bulk orders and provide logistics or documentation
- Improve website SEO, usability, and functionality
- Deliver product updates, offers, or newsletters (if opted in)
- Analyze marketing performance and site engagement metrics
3. Legal Basis for Processing
In compliance with GDPR (for EEA users), we process data based on:
- Consent
- Contractual necessity
- Legitimate business interest (e.g., B2B communication, compliance)
4. Data Sharing
We do not sell your personal data. We may share data with:
- CRM and analytics providers
- Logistics or compliance partners
- Legal authorities if required
All data processors are bound by confidentiality and security obligations.
5. Data Retention
We retain personal and business contact information as long as needed for:
- Order management
- Customer service
- Legal and regulatory compliance
You may request data deletion at any time.
6. Cookies
Our website uses cookies to:
- Track traffic and improve user experience
- Measure campaign effectiveness (e.g., Google Ads, LinkedIn)
- Personalize content and language preferences
You may manage cookie settings through your browser.
7. Your Rights
If you are based in the EEA, UK, or California, you have the right to:
- Request access to your data
- Request correction or deletion
- Object to processing
- Request data portability
- Opt-out of marketing communications
To exercise your rights, contact us at the address below.
8. Security
We follow industry-standard practices to ensure your data is protected from unauthorized access, alteration, or loss.
9. External Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external platforms.
10. Contact Us
For privacy inquiries, data access, or deletion requests, contact:
Mitora™ Privacy Office
📧 Email: privacy@mitorasupply.com
📞 Phone: +008619550565577
📍 Address: No. 1589 Renmin West Road, Dongguan Street, Shangyu District, Shaoxing City, Zhejiang Province, China
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised date.
Last updated: May 23, 2018
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